QuickBooks can randomly fall prey to runtime issues that interrupt the ongoing accounting tasks. QuickBooks Network Connection Error appears when the software fails to connect with the data file or cannot access the internet. On the off chance your QB displays this error code, this blog will help you acknowledge the reasons and the correct methods to get rid of the issue.

Primary causes of the connection error QuickBooks

This error message stops you while opening a data file or executing an online accounting task in QuickBooks. The main reasons for this connection error to pop up in QuickBooks are discussed below-

• Database Server Manager faces problems while setting up the multi-user network due to damaged or corrupt Transaction Log files.
• QuickBooks cannot connect with the data file due to Windows firewall restrictions or insufficient folder permissions due to a non-admin Windows account.
• QuickBooks tasks instantly fail if the internet connection lapses due to lousy network speed or misconfigured settings.

Practical ways to get rid of Connection has been lost error message

QuickBooks won’t open the data file or let you perform any related accounting task after this error emerges in the software. The practical solutions for this connectivity issue are discussed below-

Solution 1- Recreate the Transaction log file before hosting the company file

You might run into this error on your workstations if the server faces issues hosting the data file due to a damaged transaction log file. The Database Server Manager fails to start if the .tlg file fails to run, and establishing the multi-user network won’t be possible. You must mend the corrupt transaction log file to prevent issues in the DBSM and to ensure the company file is accessible to all the systems. Refer to these steps-

1. Access C: Users\Public\PublicDocuments\Intuit\QuickBooksXX on the file explorer and right-click the transaction log (.tlg) file inside the QB folder.
2. Click the Rename option and enter ‘.old’ as an extension to the file name.
3. Launch DBSM on your computer and move to the Scan Folders tab.
4. Tap Browse to enter the QB folder location and hit Start Scan to register the folder contents.
5. Relaunch QBDT and host the company file again.

If the data file fails to open after repairing the transaction log file, check out the next solution.

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Solution 2- Avoid permission issues by assigning admin rights to QuickBooks

QuickBooks might fail to access the files on the system or connect to the internet due to Windows Firewall restrictions or your non-admin account. You can prevent these issues by launching QuickBooks in admin mode, as discussed in the following steps-

1. Go to the QB folder using the search panel or the file explorer.
2. Right-click the QuickBooks.exe icon and select the Properties option.
3. Move to the Compatibility tab and click the Run this program as Administrator checkbox.
4. Save the settings and reopen your QB Desktop.

Conclusion

This blog tells us about the reasons QuickBooks Network Connection Error stops you from opening or hosting a data file. The effective ways to get rid of this connectivity issue are mentioned in the blog, and we hope you use them to access your QB financial data without interruption.

Talk to our QB support team at 1-855-856-0042 if you encounter problems while using the solutions.

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